Cookie Policy
Understanding how we use cookies and tracking technologies on neo-evolvehub.com
What Are Cookies?
Cookies are small text files that websites place on your device when you visit them. Think of them as digital sticky notes that help websites remember things about your visit – like your preferences or login status.
At NeoEvolveHub, we use cookies to make your experience smoother and more personalized. They help us understand how people use our mobile app support services and improve what we offer.
We believe in transparency. This policy explains exactly what data we collect, why we collect it, and how you can control it.
Types of Cookies We Use
These cookies are necessary for our website to function properly. They enable core features like security, network management, and basic functionality. You can't opt out of these ones – they're essential for the site to work.
We use these to understand how visitors interact with our website. They help us see which pages are most popular, how long people stay, and where they came from. All information is anonymous.
These remember your choices and preferences to give you a more personalized experience. They might remember your language preference or the region you're in when you return to our site.
These track your online activity to help us deliver more relevant content and advertisements. They also help us measure the effectiveness of our marketing campaigns.
How We Use Your Information
When you visit our website, we collect information about your browsing behavior to improve our mobile app support services. Here's what we typically track:
- Which pages you visit and how long you spend on them
- What device and browser you're using
- Your general location (country or city level)
- How you found our website (search engine, social media, etc.)
- Which of our services interest you most
- Forms you interact with or submit
We use this information to understand what works well and what doesn't. For instance, if we notice many people leave a particular page quickly, we know something needs improvement. If certain mobile app support topics get lots of attention, we create more content around those areas.
Data Retention and Storage
Different cookies stick around for different lengths of time. Some disappear when you close your browser (session cookies), while others might stay for up to two years (persistent cookies).
We keep analytical data for about 26 months, which helps us spot trends and seasonal patterns in how people use our mobile app support services. Marketing cookies typically last between 30 days to one year, depending on their specific purpose.
Your personal information is stored securely and we regularly review our retention policies to ensure we're not keeping data longer than necessary.
Managing Your Cookie Preferences
You have several options for controlling cookies. Most web browsers allow you to manage cookies through their settings. You can usually set your browser to refuse all cookies, accept only certain types, or notify you when a website wants to store a cookie.
Settings → Privacy and Security → Cookies and other site data
Options → Privacy & Security → Cookies and Site Data
Preferences → Privacy → Manage Website Data
Settings → Site Permissions → Cookies and site data
Keep in mind that blocking certain cookies might affect your experience on our website. Some features may not work as expected if essential cookies are disabled.
Third-Party Services
We work with trusted partners to provide better service and insights. These might include analytics providers, marketing platforms, and customer support tools.
Each of these services may place their own cookies on your device. We choose our partners carefully and ensure they meet our privacy standards, but they have their own privacy policies that govern how they handle your data.
Common third-party services we use include web analytics tools to understand website performance, customer support platforms to help with inquiries about our mobile app services, and marketing tools to share relevant information about our offerings.
Updates to This Policy
Technology changes, and so do the ways we use it. We'll update this cookie policy when we make significant changes to how we collect or use data on neo-evolvehub.com.
When we make updates, we'll change the "last updated" date at the bottom of this page. For major changes that might affect your privacy, we'll make sure to notify you through our usual communication channels.
We encourage you to review this policy periodically to stay informed about how we're protecting your information and what choices you have.
Questions About Our Cookie Policy?
We're happy to explain anything that isn't clear or discuss your privacy concerns.
This Cookie Policy was last updated on January 15, 2025